Data protection

hia77 Privacy Policy

Your personal information is our most valued asset. Please read this policy carefully to understand how we collect, use, and safeguard your data.

Last Updated: January 2026

1. Introduction

Hia77 (https://hia77.net) is a trusted online betting platform serving adult users in Bangladesh and other countries. This privacy policy explains how hia77 collects, uses, stores, and protects your personal information.

By creating an account or using the hia77 platform, you agree to this privacy policy. We take your privacy seriously and adhere to international standards in protecting your data.

Hia77 never sells your personal information to third parties. All data processing is fully transparent and carried out on the basis of your consent.

2. What Information We Collect

Hia77 collects the following types of information to improve service quality and ensure secure transactions:

Identity Data

  • Full name, date of birth, gender
  • National ID or passport number (for KYC verification)
  • Copy of photo ID (where applicable)

Contact Information (Contact Data)

  • Email address
  • Mobile Number
  • Current residential address

Financial Data

  • Mobile Banking / Nagad account number
  • Bank account and routing details
  • Transaction history and amounts

Technical Data

  • IP address, device type, operating system
  • Browser type and version
  • Login time, session duration

Usage Data

  • Betting history, preferred sports
  • Time spent on each page of the platform
  • Click patterns and navigation data
Data type Purpose Mandatory?
Identity information Account registration, KYC verification Yes
Contact Information Notifications & support Yes
Financial Information Deposit and withdrawal processing Yes
Technical information Security and fraud prevention Automatic
User behavior Service improvement, personalization Optional

3. How Information Is Collected

Hia77 collects your information through several methods. You should be aware of each of them:

  • Directly from you: Information you provide during registration, when completing the KYC form, or when contacting our support team.
  • Automatically: When you use the platform, technical information is collected through cookies and similar technologies.
  • Via third parties: Transaction verification data from payment providers (Mobile Banking, Nagad, bank) and identity confirmation data from KYC verification service providers.
  • From public sources: Data from government or public records may be verified for fraud prevention and regulatory compliance.

Information collected from third parties is used solely for identity verification and security purposes. It is never used for marketing.

4. Purpose of Data Use

Hia77 uses your information only for specific, legitimate purposes. We never misuse your data without your consent.

Service Delivery & Operations

  • Account creation, management, and verification
  • Betting features, deposit and withdrawal processing
  • Customer Support & Complaint Resolution
  • VIP and bonus program management

Security & compliance

  • Fraud, money laundering, and scam detection
  • KYC & Age Verification
  • Fulfilling legal and regulatory obligations
  • Cybersecurity & Account Protection

Service Improvement & Personalization

  • Customizing your betting experience based on your preferences
  • Identifying and resolving technical issues
  • Research for developing new features and improving services

Contact & Marketing

  • Sending important account notifications
  • Informing you about promotions and bonus offers (with your consent)
  • System update and policy change notifications

If you wish to opt out of marketing communications, you can unsubscribe at any time via your account settings or by contacting our support team.

5. Data Sharing & Disclosure

Hia77 does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:

Service Provider Partners

Only necessary data is shared with payment gateways (Mobile Banking, Nagad, bank), KYC verification services, technology service providers, and cloud storage providers. These partners are contractually bound to comply with our privacy policy.

Legal Obligations

Information may be disclosed in response to a court order, directive from a government regulatory body, or a lawful request from a law enforcement agency. Only the specifically requested information will be provided.

Business transfer

In the event of a change in ownership or business structure, user data may be transferred to the new owner. You will be notified in advance should this occur.

We never sell your information to advertisers or data brokers. That is our commitment.

6. Cookies Policy

Hia77 uses cookies and similar tracking technologies on its website to enhance your browsing experience and maintain platform security.

Types of cookies we use:

  • Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Performance cookies: Collects anonymous statistics to identify which pages on the site are experiencing the most issues.
  • Functional cookies: Remembers your language preference, location, and layout settings.
  • Analytics cookies: Analyzes platform usage patterns to help improve our services (based on your consent).

You can disable non-essential cookies through your browser settings, though this may limit some platform features.

7. Security Measures

Hia77 follows the highest industry security standards to protect your data. Our security infrastructure is regularly reviewed and updated.

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted and cannot be intercepted by third parties.
  • AES-256 Storage Encryption: All sensitive data stored on our servers is kept in an encrypted state.
  • Two-factor authentication (2FA): Add an extra layer of security to your account.
  • Real-Time Fraud Detection: Suspicious transactions are flagged and suspended immediately.
  • Regular security audits: The system is reviewed by independent security experts.
  • Data backup: Regular backups ensure your data is never lost.

Never share your password or login details with anyone. No hia77 staff member will ever ask for your password.

8. Your Rights

As a hia77 user, you have several important rights regarding your personal information. We respect these rights and are committed to upholding them.

1
Right to access

You can find out what information we hold about you and how it is being used.

2
Right to rectification

You can request corrections to any inaccurate or incomplete information.

3
Right to erasure

You can request deletion of your data under certain circumstances.

4
Right to restrict processing

You can request that we stop using your data for specific purposes.

5
Data portability

Download your data in a structured format.

6
Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

9. Data Retention Period

Hia77 retains your information only for as long as necessary. Different retention periods apply depending on the type of data:

Data type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial regulatory compliance
KYC Documents 5 years after account closure Identity verification records
Betting history 3 years Dispute resolution
Cookie Data Until session ends or up to 1 year, whichever comes first Browsing improvements

Once the retention period expires, data is securely deleted or anonymized.

10. Protection of Minors

Hia77 strictly does not provide services to anyone under 18. Our platform is for adults only, and we have a strict policy against collecting personal information from minors.

  • Age verification at registration is mandatory.
  • Proof of age must be submitted as part of the KYC process.
  • If an account belonging to a minor is identified, it will be suspended immediately and all associated data will be securely deleted.
  • If you believe your child has created an account, please contact our support team immediately.

Use of the hia77 platform by anyone under 18 is strictly prohibited. To learn more about responsible gaming, visit our Responsible Gaming View page.

11. Policy Changes

Hia77 may update this privacy policy from time to time. For any significant changes, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will send a notification to your registered email.
  • We will request your consent when you log in to the platform (where required).

Continued use of the platform after any policy change will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

12. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

Email communication

[email protected]

Response Time

Responses are provided within 24 hours on business days.

We may need to verify your identity before processing your request. This is solely to protect the security of your information.

Why your information is safe with hia77

Learn about the core pillars of our data protection approach

End-to-End Encryption

Every data exchange on your account is secured with 256-bit SSL encryption. No one can intercept or read your information in transit.

Strict KYC Verification

Identity is verified each time an account is created, keeping the risk of fraud and scams to a minimum.

No sale of data

Hia77 never sells your personal information to third parties — that is our firm and unwavering policy.

Independent Security Audits

Third-party cybersecurity experts conduct periodic reviews of our systems.

Your Data, Your Control

You can update your marketing preferences or withdraw consent at any time from your account settings.

Quick support

Our support team responds to all data-related requests within 24 hours.

Start betting safely

Your information is fully secure at hia77. Register now and enjoy betting on a platform you can trust.

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